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August 3, 2006

Free AOL Meets with Lots of Skepticism


AOL’s new strategy to give away its services at no cost met with tons of skepticism in the press and blogosphere. This CNN/Money piece has the headline “Free AOL: Too Little, Too Late?” Other headlines: “AOL giveaway doesn’t guarantee success,” “AOL freebies won’t guarantee success,” and on and on.

My absolute favorite item that casts a huge cloud of doubt over the last-ditch strategy is this piece by Mathew Ingram, which has the headline “AOL Joins the Party Five Years Late.” Mathew, whose writing is always fun to read, says:

If nothing else, the much-discussed decision to make America Online’s software and services completely free will result in a great laboratory experiment on a truly grand scale, an experiment that will hopefully answer this compelling question: Can a moribund online service — one whose very name has become synonymous with the word “lame,” one whose services are notoriously difficult to cancel, and one which has remained steadfastly a “walled garden” while all around it the benefits of advertising have become abundantly obvious - suddenly undergo a deathbed conversion and become an ad-driven online colossus after years of appearing to not really give a crap?

 

Cynthia Brumfield at 9:10 AM|Comments(0)

  

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